Installing NetSuite

Installing this bundle will enable your web site to handle card transactions through AltaPay’s gateway.

Be aware that due to NetSuite limitations, if NetSuite is used as a front end, customers do not get informed if the transaction declines/fails. Only the merchant will be notified.

There are up to three steps involved in installing NetSuite:

  • Step 1. (required) - Install the bundle
  • Step 2. (required) - Get access to the Testgateway 
  • Step 3. (optional) – if you need fraud protection. You must have an agreement with an external fraud partner, such as SCI ReD or MaxMind to use this feature.

Install the Bundle

The bundle ‘Payment Gateways’ (ID 47196) needs to be installed on the merchant NetSuite account.
  1. Select the account, where you want to install AltaPay
  2. Go to: Customization > SuiteBundler > Search & Install bundles
  3. In the keywords field enter ‘AltaPay’
  4. Select ‘AltaPay’ (Bundle ID: 92258) 
  5. Click Install.
  6. Follow the instructions. Note that this is a managed bundle and updates for the bundle are pushed from AltaPay.
The procedure for MO/TO is the same as the above. 

Enable the bundle

You have now installed the bundle, but before continuing the configuration you need to be sure that the bundle is enabled.

  1. Go to: Customization > Plug-ins > Manage Plug-ins.
  2. Check if the AltaPay bundle is enabled. If not, check the checkbox.